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Privacy Policy

Effective Date: June 2, 2025
Last Updated: August 27, 2026

Welcome to Keteke.net. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our web portal, mobile applications, use our services, or interact with our platform at https://keteke.net (the "Site").

Keteke is a digital platform designed to connect African and Black-owned business owners, service providers, organizations, and individuals across the globe. Our platform enables users to register, advertise, and promote their services or products. We also offer an eCommerce marketplace allowing for the sale of goods and services directly to consumers across the diaspora.

1. Information We Collect

We collect information in the following ways:

a. Personal Information You Provide

When you create an account, purchase products, list a service, or contact us, you may provide personally identifiable information, including your full name, email address, phone number, shipping and billing address, and payment card details (processed securely via Stripe).

b. Information Automatically Collected

When you access our platform, we automatically collect certain technical data, including your Internet Protocol (IP) address, browser version, operating system, device identifiers, pages visited, time spent on the site, and interaction logs.

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze website traffic, remember preferences, and deliver relevant content. You may control or disable cookie settings through your individual browser preferences.

For detailed information on the specific cookies we use and how to manage them, please review our full Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To register, maintain, and manage your account.
  • To process marketplace orders, coordinate fulfillment, and facilitate payments.
  • To allow businesses and service providers to advertise and connect with clients.
  • To personalize your shopping and browsing experience.
  • To provide customer support and respond to your inquiries.
  • To detect fraud, prevent automated spam attacks, and enforce our Terms of Service.
  • To comply with applicable legal obligations and tax reporting requirements.

3. Sharing of Information

We do not sell your personal data. We only share information in the following limited circumstances:

  • With Vendors & Sellers: Necessary shipping address and recipient name so that marketplace vendors can package and ship your order.
  • With Third-Party Service Providers: Trusted partners who provide payment processing (Stripe), email delivery, cloud infrastructure, and security analytics.
  • With Other Users: Information you voluntarily choose to make public (e.g. public directory storefront profiles, business reviews, or public product ratings).
  • Legal Compliance: When required by law, subpoena, or in response to valid governmental requests.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

4. Your Rights and Choices

Depending on your jurisdiction, you have rights regarding your personal data, including:

  • Accessing and reviewing the personal information we hold about you.
  • Requesting correction or deletion of your account and personal data.
  • Opting out of promotional marketing communications at any time.
  • Restricting or objecting to certain data processing activities.

To exercise any of these privacy rights, please contact us at: info@keteke.net.

5. Data Security

We implement appropriate technical, administrative, and physical security safeguards to protect your personal information against unauthorized access, loss, or misuse. All payment transactions are encrypted using Transport Layer Security (TLS) and processed through PCI-DSS compliant providers. However, no internet transmission is 100% secure, and we encourage you to protect your account password.

6. Children's Privacy

Keteke is not intended for individuals under the age of 16 (or under 13 where applicable by law). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information without parental consent, we take immediate steps to delete the account and associated data.

7. International Users

Keteke serves a global community across the African diaspora. Your information may be transferred to, stored, and processed in the United States and other countries where our server facilities and third-party partners operate. By using our services, you consent to this transfer in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Material changes will be posted on this page with an updated "Last Updated" date. Continued use of the platform following the posting of changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our privacy and support team: